FAQs

No, all estimates are free of charge. Call our office or submit a request online, and we’ll arrange for one of our estimators to meet you or leave an estimate at your property.

Most estimates take 1 to 3 business days. In emergencies, we can often provide an estimate within hours.

Our quotes are guaranteed for 30 days unless otherwise specified by the estimator.

Weather permitting, most jobs can be scheduled within a week of confirmation. Seasonal demand may affect scheduling, but we’ll always keep you informed.

Absolutely. Family’s Tree Service is fully licensed and insured, including liability and workers’ compensation coverage. We’re happy to provide proof of insurance upon request.

No, we do not use spikes on trees that we’re pruning. Spikes are only used during tree removal to prevent unnecessary damage.

No, we use alternative treatments that are effective and environmentally friendly. Maintaining healthy trees through regular pruning and fertilization is our recommended approach.

This depends on the type of tree. For example, flowering trees are best pruned after they bloom. Our arborists can provide guidance based on your tree’s specific needs.

Research shows that wound dressings are generally not effective at reducing decay or speeding closure. If necessary, use a thin coating for cosmetic purposes.

Yes, we provide 24/7 emergency storm services. Call us immediately if you need assistance with storm-damaged trees.

We recommend deep-root fertilization once a year. Trees in poor health may require more frequent care, which our arborists can help you determine.

We proudly serve Gallatin, Sumner County, and surrounding areas. If you’re unsure whether we cover your location, give us a call!